FAQ

Below are some questions we get asked frequently.  Please click on question to view answer.  If you have additional questions, please feel free to contact us directly. We look forward to helping you and your family during this time.

[xa_acc style=”xa-default” ][xa_slide title=”Where do I find another living situation for my loved one?” openclose=”” icon=”Select Icon—“]Finding a new living situation can be an overwhelming task; but no need to worry our Care Managers have helped many clients and families through this process. What makes Embrace Care Management service so unique is the fact that we first will complete an assessment and then provide a comparison of specific housing options based on needs, wants and finances.  [/xa_slide][xa_slide title=”My loved one seems sad, anxious, scared, or worried. What should I do?” openclose=”” icon=”Select Icon—“]We understand how difficult it is to see someone you care about in this state. There are many factors that could be related to these feelings so a thorough assessment by a trained professional is so important. Contact us at (920) 451-6228 to schedule an assessment.  [/xa_slide][xa_slide title=”What local services are available to improve quality of life for my loved one?” openclose=”” icon=”Select Icon—“]We are fortunate Sheboygan County offers numerous services. Quality of life means different things to different people. Embrace’s Care Managers are diligent in finding the answer to this question and will work to match the right services with our client. Our Embrace Care Managed Care Companions often are able to help in this area as well.  [/xa_slide][xa_slide title=”Will your staff go with my loved one to appointments when I cannot get off of work?” openclose=”” icon=”Select Icon—“]You bet! Embrace’s Care Managers find that attending appointments and acting as an advocate is one of our most commonly used (and appreciated) services. [/xa_slide][xa_slide title=”Can you determine if my loved one’s home is safe for them?” openclose=”” icon=”Select Icon—“]Home safety is reviewed and evaluated in our assessment process. If safety concerns are identified during the assessment, we will make specific recommendations on solutions to address those issues.   [/xa_slide][xa_slide title=”What is difference between Medicare and Medicare Advantage Plans?” openclose=”” icon=”Select Icon—“]This is a common question and has many people confused.  We often get asked which is better for me? Many factors determine the answer. We would be happy to give you guidance. Contact us at (920) 451-6228 to set up an appointment. [/xa_slide][xa_slide title=”Can Embrace Care Management staff help my loved one with their medications?” openclose=”” icon=”Select Icon—“]Embrace Care Managers can assist in getting prescription refills, following up on new physician orders and assisting in set up. Over the years we have found individualized systems to improve compliance. Our Managed Care Companions can assist in medication reminders. [/xa_slide][xa_slide title=”Where do I start help my loved one pre-plan for everything they need to do?” openclose=”” icon=”Select Icon—“]With an assessment from Embrace! Contact us at (920) 451-6228 to set up an appointment. [/xa_slide][xa_slide title=”How do I know if a Power of Attorney and Power of Attorney for Health Care are in place?” openclose=”” icon=”Select Icon—“]This is such an important question. As part of our Care Management assessment, we help to ensure that all of these important s are valid and up-to-date.  [/xa_slide][xa_slide title=”I live out of town. Can you give me an update on how my loved ones are doing?” openclose=”” icon=”Select Icon—“]We understand the challenges of being far from the person you love. Embrace Care Managers keep in contact with you through phone calls and/or emails. The families we work with regularly express their appreciation of having those updates when they cannot be present.  [/xa_slide][xa_slide title=”What happens in case of an emergency?” openclose=”” icon=”Select Icon—“]Our goal at Embrace is to reduce the incidences of emergencies by doing assessments and being proactive. But, unfortunately accidents happen and emergency room evaluations are needed. We have a Care Manager available 24 hours a day 7 days a week who can assist in these situations. Our clients are extremely grateful to see a familiar face who can advocate for them when they are in these stressful situations.  [/xa_slide][xa_slide title=”Will Embrace Care Management’s Geriatric Care Managers work with caregivers from other agencies?” openclose=”” icon=”Select Icon—“]Of course! Even if you did not yet have an agency in place, our Care Managers will talk through various options. We do not require the use of our Managed Care Companions, we believe in choice. [/xa_slide][/xa_acc]